Returns & Exchanges

At DRMTLGY, we want you to be completely satisfied with your skincare journey, which is why we offer a 60-day money-back guarantee on all products. If a formula isn't the right fit for your skin, we make the return or exchange process simple and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Preference

  Choose whether you would like to exchange your item for a different formula, receive store credit, or get a full refund to your original payment method.

• 3.
  Print and Pack

  Download your prepaid shipping label, securely pack your items in their original packaging if possible, and attach the label to the outside of the box.

• 4.
  Drop Off and Process

  Leave your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.